RoutlyAI

Privacy Policy

Effective Date: 5/1/2025

RoutlyAI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your information when you use our mobile application, RoutlyAI, and related services. By using the app, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of data to provide and improve the app’s functionality:

1.1 Information You Provide to Us

  • Name and Email Address: Collected during registration or when contacting us. Used for account creation, authentication, and communication.

1.2 Automatically Collected Information

  • Identifiers (e.g., User ID): Used for app functionality and ensuring personalized user experiences.
  • Diagnostics (e.g., Crash Data): Collected to identify and fix bugs and improve app performance.

1.3 Usage Data

We may collect data related to your app usage, such as places of interest you interact with and preferences you input. This data helps us tailor travel suggestions and optimize routes.

2. How We Use Your Information

The data we collect is used for the following purposes:

  • App Functionality: To personalize trip planning and optimize routes based on your preferences.
  • Communication: To respond to inquiries and send important updates about your account or app features.
  • Analytics: To improve app performance and understand user behavior.
  • Compliance: To comply with legal obligations or respond to lawful requests.

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share data in the following scenarios:

  • Service Providers: With third-party vendors that assist us in operating the app (e.g., analytics, hosting).
  • Legal Compliance: If required to comply with laws or protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once your data is no longer needed, it is securely deleted or anonymized.

5. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the following rights regarding your personal data:

  • Access, correct, or delete your data.
  • Restrict or object to certain types of data processing.
  • Withdraw consent where applicable.

To exercise these rights, contact us at support@triplannerai.com.

7. Children’s Privacy

RoutlyAI is not intended for users under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Links

The app may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes through the app or via email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@triplannerai.com
Website: https://triplannerai.com/privacy